A unified in-store order journey — from the Customer Dashboard to a completed New Order.
Restructured around Apple's Human Interface Guidelines — clarity, depth, and deference — for a native-feeling, trustworthy in-store tool.
One intuitive system serving both Retail and Care associates, instead of two disconnected tools with duplicate logins and mismatched patterns.
Archaic, paper-driven order tracking and dense visual data replaced by a sleek, guided digital flow — queue to pick-and-scan to hand-off.
Ten screens, one continuous flow. Tap any screen to view it full size.
Associate home base — a daily snapshot and quick actions in one calm, low-glare view.
The full order list with clear status states, built for fast scanning on the sales floor.
Drilling into an order surfaces items and customer context without leaving the list.
Lightweight filtering keeps large order volumes manageable during peak hours.
Incoming customers and orders line up here before an associate picks up the work.
A dedicated tab isolates in-progress orders from the broader order history.
The expanded state shows exactly what's needed to fulfill this specific order.
A guided pick list with scan-to-confirm replaces manual paper pick sheets.
Hand an order to a teammate in two taps — no separate scheduling tool needed.
One clearly-worded permission prompt unlocks scanning the first time it's needed.
Generous whitespace, restrained type, and a single accent color reserved for actions — nothing competes for attention.
Subtle elevation and layered cards signal hierarchy instead of heavy borders or dividers.
Large tap targets, scannable states, and guided steps suit fast-paced retail shifts.
Magenta Welcome and Expert Assist patterns are unified, cutting training time and rework.
From first greeting to hand-off — one system, zero paper, no dead ends.